How to Choose a Buyer’s Agent You Can Actually Trust

How to Choose a Buyer’s Agent You Can Actually Trust

Hiring a Buyer’s Agent is a big decision. In Queensland, there are more and more Buyer’s Agents entering the industry every year, but not all of them are created equal. While a good Buyer’s Agent can save you money, time, and stress, the wrong one can leave you disappointed and out of pocket.

So how do you know who to trust? In this post, you will learn the key steps Clever Home Buyers take to choose a Buyer’s Agent they can rely on. You will also discover the red flags to avoid and the questions you should always ask before signing any agreement.

Look for Independence

The first and most important factor is independence. A trustworthy Buyer’s Agent works only for you, the buyer. They do not take referral fees from developers, project marketers, or sales agents.

Ask directly whether they accept any form of commission or incentive from sellers. If the answer is yes, walk away. Their loyalty should be with you, not with anyone else in the transaction.

Related: The Risks of Hiring a Dodgy Buyer’s Agent 

Check Their Experience

Experience matters when it comes to property. A Buyer’s Agent who has been active in the Queensland market for years will have insights into suburb trends, negotiation strategies, and common pitfalls that newcomers may not yet recognise.

Look at how long they have been operating, what kinds of clients they have worked with, and whether they have expertise in the types of property you are considering. Someone who understands the nuances of Brisbane’s property market will be better placed to guide you.

Review Their Process

Every Buyer’s Agent should have a clear and transparent process for how they work with clients. This usually includes:

• Understanding your needs and budget

• Researching the market and suburbs

• Sourcing on market and off market opportunities

• Attending inspections

• Evaluating property values and risks

• Negotiating or bidding at auction

• Managing the process through to settlement

If a Buyer’s Agent cannot explain their process in simple terms, that is a red flag. Trustworthy agents want you to feel confident at every stage.

Related: What Does a Buyer’s Agent Actually Do in Queensland? 

Ask About Their Network

Strong Buyer’s Agents build trusted relationships with sales agents, conveyancers, building and pest inspectors, and other industry professionals. This network can give you early access to off market properties and reliable advice throughout the purchase.

Ask who they work with and how these relationships benefit you. A well-connected Buyer’s Agent opens doors that you may not reach on your own.

Understand Their Fee Structure

Transparency about fees is non-negotiable. A trustworthy Buyer’s Agent will clearly outline how they charge, whether it is a fixed fee, percentage of the purchase price, or tiered service.

They should also explain what is included in the fee, such as inspections, negotiations, or ongoing support through settlement. If you feel unsure or pressured about costs, that is a warning sign.

Related: How Much Does a Buyer’s Agent Cost in Brisbane and Queensland? 

Look for Clear Communication

Buying a home is stressful enough without being left in the dark. A good Buyer’s Agent communicates regularly, explains next steps, and makes you feel comfortable asking questions.

If you struggle to get timely responses before you sign an agreement, that pattern is unlikely to improve later. Trust is built on open, consistent communication.

Ask for Testimonials and Case Studies

Past clients are the best indicator of future performance. Look for testimonials on their website, Google reviews, or ask directly for case studies of recent purchases.

Pay attention to whether clients mention feeling supported, saving money, or gaining access to properties they could not have found themselves. Positive feedback is a strong signal that you can trust them.

Red Flags to Watch Out For

Not every Buyer’s Agent operates with the same level of professionalism. Here are some warning signs that should make you cautious:

• They recommend the same property to multiple buyers.

• They push new developments or off the plan projects without proper due diligence.

• They cannot explain their fee structure clearly.

• They avoid questions about independence or referral fees.

• They do not provide anything in writing.

If you notice any of these behaviours, it may be best to keep looking.

Related: Red Flags to Watch When Choosing a Buyer’s Agent in Queensland 

Clever Home Buyer Strategies

Clever Home Buyers know that choosing the right Buyer’s Agent is as important as choosing the right property. They take time to interview multiple agents, compare their services, and trust their instincts.

By focusing on independence, transparency, and client care, they ensure the professional they hire is truly on their side. This makes the buying journey smoother, safer, and more successful.

Final Thoughts for Clever Home Buyers

Choosing a Buyer’s Agent in Queensland is not a step to rush. The right one will save you money, time, and stress, while the wrong one could leave you worse off.

Look for independence, experience, a clear process, and transparent fees. Ask for reviews, trust your instincts, and never ignore red flags.

When you find a Buyer’s Agent you can actually trust, you gain more than a service provider. You gain an ally who will protect your interests and guide you confidently into your new home.

Keep learning

• Do I Really Need a Buyer’s Agent? Pros and Cons for Queensland Buyers 

• The Top 5 Reasons Brisbane Home Buyers Hire a Buyer’s Agent 

Disclaimer: This article is for general educational purposes only and is not legal or financial advice. Always seek professional guidance before making property decisions in Queensland.

Written by Sheona Beach, Brisbane Home Buyers, Brisbane QLD